Manisha Jewelers, Sunnyvale, CA
Manisha Jewelers is a jewelry store located at 1053 E El Camino Real, Sunnyvale, CA 94087. With a phone number of (408) 249-3898, the store operates in Santa Clara County and offers a range of services including the creation of engagement rings and various other jewelry items. The shop is known for its wide selection of traditional gold and silver jewelry.
Overall, this jeweler has received mixed reviews from customers. With a total of 258 reviews analyzed, the sentiments expressed are quite polarized.
Overall Sentiment from Online Customer Reviews:
- **Positive Sentiment:** 43%
- **Neutral Sentiment:** 15%
- **Negative Sentiment:** 42%
Positive reviews often highlight the quality of the jewelry and the reasonable prices provided. Customers appreciate the friendly service from the owner, Mukesh, who is recognized for his honest advice. Some reviewers have noted the great collection of authentic gold and silver items.
In contrast, several negative reviews focus on poor customer service and rude behavior from staff, particularly an elderly female employee, whose attitude has deterred potential customers from returning. Instances of item quality issues and unsatisfactory handling of exchanges and repairs have also been reported.
Best Review:
A customer praised Manisha Jewelers for its vast collection of modern and unique designs, particularly highlighting the friendly and helpful service received during a recent visit. They found the prices fair and appreciated the owner's willingness to assist.
Worst Review:
A customer expressed significant dissatisfaction due to the rude behavior of staff, particularly an older lady, claiming that her unprofessional attitude severely impacted their shopping experience. They cautioned others against visiting the store based on their experience.
Operating Hours:
- Monday: Closed
- Tuesday: 11:00 AM – 7:00 PM
- Wednesday: 11:00 AM – 7:00 PM
- Thursday: 11:00 AM – 7:00 PM
- Friday: 11:00 AM – 7:00 PM
- Saturday: 11:00 AM – 7:00 PM
- Sunday: 11:00 AM – 7:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
