Goldsmiths Kauai, located at 4-356 Kuhio Hwy #129, Kapaa, HI 96746, is a premier jewelry store renowned for its exceptional engagement ring creation services. With a dedicated team of skilled jewelers, including Dana and Mark, the store has been a staple in the community since 1987. Goldsmiths Kauai specializes in custom jewelry design, ensuring that each engagement ring is uniquely crafted to match the couple's vision. Their in-house artisans take pride in using high-quality materials, including Tahitian and South Sea pearls, and offer expert repairs and restorations for treasured pieces.
The store operates in Kauai County, providing a friendly and inviting atmosphere where customers can explore a wide array of original jewelry designs. The reviews for Goldsmiths Kauai indicate a generally positive sentiment, with customers praising the exceptional craftsmanship and personalized service. However, there have been some mentions of mixed experiences regarding customer service responsiveness.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 5%
- Negative: 10%
Highlight Reviews:
Best Review: A customer expressed great admiration for the unique designs and the welcoming environment at Goldsmiths Kauai, highlighting the exceptional service provided by Dana and the stunning one-of-a-kind pieces available.
Worst Review: A reviewer voiced disappointment with the service received during a visit, mentioning that the staff member was unhelpful and dismissive regarding jewelry repairs, suggesting the customer visit another jeweler instead.
Operating Hours:
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Dana
- Mark
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 65
Store Phone Number: 8088224653