Jim Saylor Jewelers, located at 4-1318 Kuhio Hwy, Kapaa, HI 96746, operates in Kauai County and has garnered a strong reputation for its exceptional engagement ring creation and customer service. With 22 reviews reflecting the experience of customers, this jeweler stands out for transforming dreams into reality with fine custom jewelry designs. Jim Saylor and his dedicated team are known for their craftsmanship, attentiveness, and ability to create unique pieces tailored to individual preferences. Customers often praise their honest dealings and in-depth knowledge of gemstones.

The shop specializes in fine custom designs, quality repairs, and services, ensuring a comprehensive experience for couples in search of the perfect engagement ring. Many patrons have reported positive experiences, highlighting the friendly and welcoming atmosphere of the store, particularly mentioning staff members like Toni, who assists clients with warmth and helpful advice.

However, there have been a few negative comments, primarily focused on occasional delays in service, indicating a need for improved efficiency during peak times.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 5%
Negative: 0%

Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members Mentioned: Jim Saylor, Toni

Best Review: A customer praised Jim Saylor Jewelers for its incredible service and quality craftsmanship, expressing how the staff's creativity helped transform her ideas into a stunning engagement ring.

Worst Review: No negative reviews were explicitly detailed, but general comments regarding service delays were noted.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.