F.D. Goodale Jeweler, located at 543 E Dekalb St, Camden, SC 29020, is a well-established jewelry store with a legacy dating back to 1922. Owned by Frank Goodale, Jr. and his wife, Linda, the shop specializes in the creation of custom engagement rings and offers a variety of other services. The jeweler is known for its expertise in jewelry repair, engraving, and servicing antique and estate pieces, along with a selection of fine gifts and jewelry.
After analyzing 28 reviews, the overall sentiment from online customer reviews reflects a balance of positive and negative experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 57%
Neutral: 14%
Negative: 29%
Positive reviews frequently praise the store for its friendly service, quality repairs, and a wide range of jewelry options. Customers appreciate the craftsmanship and customization available for engagement rings, often highlighting the professionalism and helpfulness of the staff. However, negative reviews indicate dissatisfaction particularly with sizing services and some aspects of customer service.
Best Review:
Scottie commended the store for its friendly atmosphere, fair prices, and quality repairs, illustrating a positive experience with both the service and the jewelry offered.
Worst Review:
Mary expressed disappointment and frustration regarding her ring sizing experience, claiming her ring was mishandled during the process, leading to irreparable damage.
Operating Hours:
- Wednesday: 9:30 am – 1:00 pm
- Thursday: 9:30 am – 5:00 pm
- Friday: 9:30 am – 5:00 pm
- Saturday: 9:30 am – 1:00 pm
- Sunday: Closed
- Monday: 9:30 am – 5:00 pm
- Tuesday: 9:30 am – 5:00 pm
Staff members mentioned include Frank Goodale, Jr. and Linda Goodale.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 64%
Total Customer Feedback Reviewed: 28
Store Phone Number: 8034323445