KAY Jewelers, located at 2184 West Dekalb St., Ste. C, Camden, SC 29020-2071, operates out of Kershaw County and is known for its extensive range of engagement and wedding rings, along with exceptional customer service. The store is dedicated to creating personalized engagement rings, providing customers with valuable guidance and support throughout the design process. Services offered include jewelry maintenance and repair, custom orders, diamond upgrades, and appraisals. The well-informed and friendly staff strives to give each customer a superior shopping experience.
Operating hours are as follows:
| Day | Hours |
|-----------|----------------------|
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
Overall Sentiment from Online Customer Reviews:
Customer feedback highlights a generally positive atmosphere at the store, with approximately 85% of reviews reflecting positive sentiment, 10% neutral, and 5% negative. Customers frequently commend the helpfulness and knowledge of staff, particularly their ability to assist in creating engagement rings.
Best Review:
Rayne praised the staff's kindness in helping select a necklace, complimenting how they made her feel valued.
Worst Review:
Howard Epling shared dissatisfaction regarding the store’s refusal to honor an advertised price on a bracelet, which he found frustrating despite presenting evidence of the promotion.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 51