Gray's Jewelers Bespoke, located at 429A North Country Road, Saint James, NY 11780, offers a specialized focus on engagement ring creation and a variety of other jewelry services. This boutique-style jeweler prides itself on personalized customer service, making each client feel valued and welcomed. The mother-daughter team, Donnalee and Danielle, brings extensive experience and creativity to the table, ensuring that each piece is unique and of the highest quality. Their offerings include custom design services, jewelry repairs, ear piercing, and watch repairs, catering to a diverse clientele in Suffolk County.

With 25 reviews analyzed, the overall sentiment from online customer reviews is quite positive. Many customers appreciate the attentive service and the ability to create personalized and unique engagement rings. However, some negative feedback points to instances of feeling uncomfortable due to sales tactics. Here’s a breakdown of the sentiment:

- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Highlight Reviews**

Best Review: A customer named Chrisdina praised Gray's Jewelers for their swift ring resizing service, noting the staff's sweet and knowledgeable demeanor. She highly recommends the store for its expertise.

Worst Review: Charlie expressed discomfort during a visit due to a staff member's questioning about his knowledge of gold prices, which made him feel self-conscious about making a purchase.

**Opening Hours:**

| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | Closed |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.