St. James Jewelry Shoppe in Saint James, NY, specializes in custom engagement rings and provides a full range of jewelry repair services. With over 30 years of experience, they are known for their expert craftsmanship and personalized customer service. The owner, Lenny Piskorz, along with his friendly staff, offers a welcoming atmosphere where customers can receive tailored assistance in designing the perfect ring to match their unique style and requirements.

Located at 483 Lake Ave, Saint James, NY 11780, the shop operates with the following hours:

| Day | Hours |
|-----------|-----------------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

The shop is well-reviewed, having gathered a total of 31 reviews. Customers frequently highlight the high-quality craftsmanship and the caring service provided by Lenny and his team.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive reviews consistently praise the store's warm customer service and expertise in custom jewelry design. Customers feel valued and appreciated during their visits, particularly when working with Lenny on special pieces like engagement rings.

Negative feedback is quite rare, mostly comprising concerns regarding specific experiences with ring settings, where some customers reported issues with stones becoming loose. However, Lenny's commitment to customer satisfaction usually addresses these concerns effectively.

Best Review: A customer named Meghan expressed her appreciation for Lenny's remarkable ability to turn her vision for custom jewelry into reality. She noted the swift service and the willingness to redo a piece without hesitation when it didn't meet her expectations.

Worst Review: Customer joe mentioned dissatisfaction regarding the setting of a diamond in a ring, stating that it became loose twice after service. Despite this issue, he encouraged others to contact the store directly for resolution, indicating a belief in the jeweler's commitment to quality.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.