Green's Jewelry, located at 8114 Ritchie Highway, Pasadena, MD 21122, is a reputable jewelry store known for its extensive engagement ring creation services. The store is family-owned, with a history of providing exceptional craftsmanship since 1963. With over 74 reviews, the overall sentiment reflects a strong customer satisfaction rate.

Customers particularly praise the knowledgeable staff, including owners Howard and Jeffrey, for their personalized service and their willingness to collaborate on custom designs. Many reviews highlight the friendly and welcoming atmosphere, making it an ideal place for couples looking to create their dream engagement rings. The store also offers a variety of repair services, ensuring that clients can return for all their jewelry needs.

However, a few reviews note instances of less-than-ideal customer service, with an emphasis on maintaining professionalism regardless of the circumstances. These mixed experiences suggest that while many customers leave highly satisfied, there may be occasional setbacks.

Overall Sentiment from Online Customer Reviews:
- Positive: 87%
- Neutral: 8%
- Negative: 5%

**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Tuesday | 10:30 AM - 6:00 PM|
| Wednesday | 10:30 AM - 6:00 PM|
| Thursday | 10:30 AM - 7:30 PM|
| Friday | 10:30 AM - 6:00 PM|
| Saturday | 10:00 AM - 5:00 PM|
| Sunday | Closed |
| Monday | Closed |

**Staff Members:**
- Howard
- Jeffrey

Best Review:
Anna commends Green's Jewelry as her go-to store, noting the attentive service provided by Jeff, who listens closely to customers' needs and ensures they leave completely satisfied with their purchases.

Worst Review:
Patricia expresses disappointment with her experience, citing rude comments made by a jeweler regarding her request to size multiple rings, making her feel undervalued as a customer.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.