Greenberg's Jewelers, located at 802 SE Oralabor Rd, Ankeny, IA 50021, is a highly respected jewelry store known for its exceptional engagement ring services. Customers praise the knowledgeable and friendly staff, including Nicole, Hayden, and Tasha, who provide personalized support in creating the perfect ring to fit individual styles and budgets. With a family-owned legacy that spans over a century, the store is committed to outstanding customer service and quality craftsmanship.
Operating in Polk County, Greenberg's specializes in engagement ring creation, wedding bands, and other jewelry services, with an extensive inventory from renowned brands. The team is noted for their ability to work closely with customers, ensuring each piece is uniquely tailored to their vision.
Operating Hours:
- Monday to Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
While the majority of reviews highlight the exceptional service and quality, a few negative experiences were noted, particularly concerning customer service encounters that left some feeling unwelcome.
Best Review:
Jada highlighted the dedication of Nicole and Hayden in helping her design her engagement ring, noting that they went above and beyond to ensure the final product matched her vision.
Worst Review:
Teresa expressed frustration with the service at Greenberg's, describing her experience as rude and poorly trained staff, leading to dissatisfaction with her purchase process.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 682
Store Phone Number: (515) 965-9555