William Greene Fine Jewelry Design, located at 245 Mt. Hermon Rd, Suite Y in Scotts Valley, CA, shines as a local favorite for custom engagement rings and jewelry services in Santa Cruz County. This family-run business has built a reputation for quality craftsmanship and a personable approach, garnering around 51 reviews from satisfied customers.

At the helm are William Clayton Greene III and his wife, who warmly connect with clients by guiding them through the unique process of designing and creating bespoke pieces. Many customers rave about their experiences, particularly noting the team’s attentive service and ability to realize their individual visions, making the purchase of an engagement ring feel both special and personal. The workshop is well-equipped for not just custom designs but also repairs, including resizing and restoration of sentimental pieces, helping locals create lasting memories.

Customer Sentiment: Approximately 80% of customers rave about their experiences, while around 10% have shared neutral opinions and 10% have encountered some issues.

Opening Hours:
- Wednesday to Friday: 11:00 AM – 5:00 PM
- Saturday: 11:00 AM – 3:00 PM
- Monday and Tuesday: By Appointment
- Sunday: Closed

Best Review: Jenna praised the team for their exceptional commitment to crafting a custom necklace for her daughter, highlighting the quick turnaround and open communication throughout the process.

Worst Review: Amanda reported feeling disrespected during her visit, as she felt the staff made derogatory comments about her jewelry's value, leaving her disappointed despite her high hopes for the service.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.