Scotts Valley Jewelers, located at 266 Mt Hermon Rd, Suite R in Scotts Valley, CA, has become a beloved destination for couples looking to create their dream engagement rings. With over 71 reviews, this family-owned store has been a part of the community for over 26 years, offering a mix of fine jewelry and custom designs with a personal touch.

The team, led by the friendly new owner Thomas A., along with experienced staff members like Kriss and George, are known for their attentive service and expertise. Customers frequently commend the staff for their helpful and welcoming approach, which makes finding the perfect engagement ring feel less like a transaction and more like a meaningful experience. Whether you're after a unique design or a simple resizing, the team works closely with customers to ensure their visions come to life.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 15% have expressed neutral feelings, and 5% have encountered issues.

Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: Closed

Best Review: Heather praised the exceptional attention from Thomas, noting how he provided multiple appraisals and guided her through selecting a beautiful ring for her special occasion.

Worst Review: Brian shared his disappointment with resizing services, stating that despite multiple attempts, the work was not satisfactory, and he felt his concerns were overlooked.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.