Griner's Jewelers, located at 195 Avenue A NW, Winter Haven, FL, has been a cherished part of Polk County since 1948, specializing in custom engagement rings and jewelry repair. This family-owned business is known for its extensive selection of loose diamonds and finished jewelry, and for providing personalized service that makes customers feel valued.
The friendly staff, including owner Jill, is dedicated to ensuring clients find the perfect piece to mark their special moments. Many patrons rave about the welcoming atmosphere and the attentive service that enhances the ring creation experience, helping them transform their unique visions into stunning pieces. While the majority of feedback is positive, with customers appreciating the craftsmanship and knowledge of the team, a few reviews have mentioned slow response times or misunderstandings during the customization process.
Customer Sentiment: Approximately 75% of customers express high praise for their experiences, while about 15% have shared neutral feedback, and 10% have reported challenges.
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Larry praised Griner's for their exceptional service and quality products, emphasizing the team’s expertise and friendly demeanor.
Worst Review: Elizabeth recounted a frustrating interaction regarding custom work, noting the staff’s rude behavior, which left her feeling undervalued.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 92
Store Phone Number: 8632930151