JC Jewelers, located at 504 Cypress Gardens Blvd, Winter Haven, FL 33880, is a family-owned jewelry store well-known for its exceptional engagement ring services. With a rating averaging around 4.7 from approximately 209 reviews, this establishment provides a welcoming and professional atmosphere for customers seeking custom engagement ring creations and other jewelry needs.
The store is staffed by knowledgeable professionals, including Ralph and Annmarie, who have garnered praise for their helpfulness and craftsmanship. Many customers appreciate the fast service for repairs and ring resizing, often completed the same day.
However, some reviews have indicated concerns with customer service, highlighting experiences of rudeness or reported issues with watch repairs. Positive reviews commonly speak to the store's personal touch, integrity, and the quality of work performed.
Operating in Polk County, this jeweler also offers a range of services including jewelry repairs, remaking custom pieces, and selling unique jewelry items.
The hours of operation are not specified in the provided text, so it's advisable to contact the store directly at (863) 294-5221 for more information regarding visits.
Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 75%
Neutral Sentiment: 15%
Negative Sentiment: 10%
Best Review:
A customer named David expressed loyalty to JC Jewelers, highlighting over a decade of positive experiences, including purchases and repairs, showcasing the reliable and friendly services offered.
Worst Review:
S.H. reported a frustrating experience regarding watch repairs, describing a lack of communication and issues with repairs, feeling that the service was inadequate compared to their expectations.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Hours of Operation:
- Monday to Friday: 10:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Ralph
- Annmarie
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 209
Store Phone Number: 8632945221