Harold's Jewelry, located at 164 Main St, Los Altos, CA 94022, is a cherished local destination for custom engagement ring creation and jewelry repair services. Operating in Santa Clara County, this quaint shop has earned a solid reputation, with a strong focus on personalized service and craftsmanship.
With Harold at the helm, customers appreciate the unique approach to jewelry design. Many have shared how he collaborates with them to transform their ideas into stunning, one-of-a-kind rings. The store specializes in custom design, remounting, restyling, and a range of other jewelry services, ensuring that every piece reflects the customer’s vision. Reviews often highlight Harold's honesty, creativity, and the warm, welcoming atmosphere of the shop.
Customer Sentiment: Roughly 80% of reviewers express high satisfaction with their experiences, while around 10% have felt neutral, and another 10% reported issues.
Opening Hours:
Monday: Closed
Tuesday: Closed
Wednesday: 10:30 AM – 5:00 PM
Thursday: 10:30 AM – 5:00 PM
Friday: 10:30 AM – 5:00 PM
Saturday: 10:30 AM – 5:00 PM
Sunday: Closed
Best Review: Kathryn noted Harold's honest and fair approach, expressing her family's long-standing loyalty to his services for all their jewelry needs.
Worst Review: Madison was disappointed with the resizing service and expressed frustration over a lack of communication regarding her engagement ring.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 19