Harris Jeweler is a family-owned jewelry store located at 2343 W Main St, Troy, OH 45373, serving the Miami County area. Known for their exceptional engagement ring creation services, they offer a wide selection of unique and high-quality pieces. The knowledgeable staff, including owner Bonnie Harris Frey and team members like Jason, Donna, and Craig, provide personalized assistance to clients looking for the perfect ring, ensuring that every request is catered to with care and no pressure to purchase. The store also specializes in custom designs, allowing customers to create a one-of-a-kind piece crafted to their specifications.

With a remarkable total of 1,060 reviews, customer feedback reflects a generally positive sentiment about the store's atmosphere and service.

Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 4%
- Negative: 1%

Positive reviews often praise the friendly and accommodating nature of the staff, as well as the quality and craftsmanship of the jewelry. Customers express satisfaction with the level of service, highlighting the individualized attention they receive during the ring selection and design process. Conversely, negative sentiments are rare, with customers occasionally mentioning delays or miscommunications, but these instances have been addressed promptly by the management.

Best Review:
Jaclyn commended the team at Harris Jeweler for their phenomenal service while selecting her engagement ring. She appreciated the staff's attentive nature and the unique sketches created for her ring design, leading her to feel excited and engaged throughout the process.

Worst Review:
A customer shared frustration regarding a past experience where service was less than ideal, citing a lack of attention during a busy period. However, this incident seems to be an outlier against the backdrop of generally stellar service.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
- Monday - Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

**Staff:**
- Bonnie Harris Frey
- Jason
- Donna
- Craig