Hayes Jewelers, located at 903 Winston Rd, Lexington, NC 27295, offers a comprehensive range of services, specializing in the creation of exquisite engagement rings. With a rich history dating back to 1939, this family-owned jeweler combines experience and personalized service to provide clients with a memorable jewelry buying journey. The knowledgeable staff, including owner Bruce Hayes and his son Zack, work closely with customers to design custom engagement rings tailored to individual preferences.

The store boasts high-quality diamonds, unique jewelry collections, and repair services to meet a variety of customer needs. It has received a mixture of praise and critique from the online community.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Positive reviews highlight the helpful and knowledgeable staff, with many customers praising the exceptional service and the easy process of crafting beautiful engagement rings. Many noted the store's commitment to customer satisfaction and the welcoming atmosphere. However, some negative feedback indicates issues related to pricing and perceived customer service. A few customers expressed disappointment with offers made when selling their jewelry.

Best Review: A customer named Dianne lauded Hayes Jewelers for their exceptional service and knowledgeable staff, emphasizing the store’s welcoming environment and commitment to customer needs over the years.

Worst Review: A customer named Gaby shared a negative experience regarding the low offer given for a diamond, feeling that the store did not provide a fair price and left them unsatisfied with their interaction.

**Opening Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 6:00 PM |
| Sunday | 1:00 PM - 5:00 PM |

Staff Members:
- Bruce Hayes
- Zack Hayes

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.