Norman Hege Jewelers, located at 143 Herlong Ave, Rock Hill, SC, is a cherished local destination for creating custom engagement rings and other fine jewelry. Operating in York County for over 70 years, this family-owned shop emphasizes quality craftsmanship and personalized service, making it a go-to for residents seeking unique pieces.

The knowledgeable staff, including owner Linda G., is dedicated to helping customers find or design the perfect ring that embodies their love story. Many patrons rave about the attentive service, noting how the team takes time to listen and guide them through the design process. However, some feedback points to occasional issues with customer service, particularly in communication.

Customer Sentiment: Approximately 78% of customers express high satisfaction, while 15% provide neutral feedback, and around 7% share unfavorable experiences.

Opening Hours:

Monday to Friday: 10:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Best Review: John highlighted the trustworthiness of Norman Hege Jewelers, praising them for their integrity and quality work over the years, especially for repairs and resizing.

Worst Review: Harriet felt disappointed with the customer service, stating that the staff's attitude made her feel unwelcome and unimportant during her visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.