KAY Jewelers, located at 2301 Dave Lyle Blvd., #155, Rock Hill, SC 29730-7200, is a prominent jewelry store known for its engagement ring creation and exceptional customer service in York County. With a focus on providing an extensive selection of engagement rings and personalized service, KAY Jewelers prides itself on helping customers find the perfect symbol of love. The knowledgeable staff, including store manager Tobie Boone, are dedicated to offering guidance and support throughout the engagement ring purchasing process.

Operating hours are:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Overall sentiment from online customer reviews:
Positive sentiment: 69%
Neutral sentiment: 23%
Negative sentiment: 8%

Feedback indicates that KAY Jewelers offers friendly service and a wide variety of quality products, but some customers have expressed concerns over communication and service delays.

Best Review: Abigail praised the outstanding service and the welcoming atmosphere at KAY Jewelers, emphasizing her love for the store.
Worst Review: Michael criticized the lack of knowledgeable staff, suggesting that they hire better-trained employees for customer assistance.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.