Helzberg Diamonds, located at 1077 St. Louis Galleria, St. Louis, MO 63117, specializes in creating exquisite engagement rings tailored to personal tastes. With a focus on customer satisfaction, the store offers a wide range of diamond jewelry and customizable options to ensure that each piece is unique and meaningful. The knowledgeable staff, including standout associates like Celeste and Cynthia, are committed to providing personalized consultations, guiding customers through the selection process, and educating them about their choices.
Operating in St. Louis County, Helzberg Diamonds is known for its professional service, with offerings that include jewelry repairs, custom designs, and expert appraisals. Patrons have praised the welcoming atmosphere of the store and the helpfulness of the staff, although some have reported issues with the quality of service and product maintenance after purchase.
Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 16%
Negative: 16%
**Highlighted Reviews**:
Best Review: Darla praised the store for its excellent service, beautiful ambiance, and great deals, emphasizing a wide selection of merchandise.
Worst Review: Angela expressed frustration over recurring maintenance issues with her engagement ring, highlighting dissatisfaction with the quality of repairs and service received after spending a significant amount on her ring.
**Operating Hours:**
- Wednesday: 11:00 AM - 7:30 PM
- Thursday: 11:00 AM - 7:30 PM
- Friday: 11:00 AM - 7:30 PM
- Saturday: 11:00 AM - 7:30 PM
- Sunday: 11:00 AM - 6:30 PM
- Monday: 11:00 AM - 7:30 PM
- Tuesday: 11:00 AM - 7:30 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 76%
Total Customer Feedback Reviewed: 178
Store Phone Number: 3147210190