Helzberg Diamonds, located at 1710 NW Chipman Rd, Space MB10, Lee's Summit, MO 64081, offers a range of jewelry services with particular emphasis on engagement ring creation. With a commitment to quality, the store showcases an exquisite selection of diamonds and provides personalized consultations to help customers find their perfect piece. The knowledgeable staff is recognized for their helpfulness and dedication to customer satisfaction, making the shopping experience enjoyable and tailored to individual preferences.

Operating in Jackson County, Helzberg Diamonds not only specializes in engagement rings but also provides jewelry repair, customization options, and expert appraisals. Customers can expect professional assistance with a focus on understanding their needs, whether they are selecting a wedding band or designing a unique engagement ring.

The overall sentiment from online customer reviews:
Positive: 55%
Neutral: 20%
Negative: 25%

Reviews indicated a generally favorable atmosphere, with numerous customers praising the attentive service and quality of jewelry, although some expressed dissatisfaction regarding the handling of certain orders and customer service experiences.

**Best Review:** Kevin highlighted the exceptional service at Helzberg Diamonds, noting the staff's patience and commitment to creating a perfect jewelry piece for his wife.

**Worst Review:** Sarah shared a negative experience involving extensive delays and miscommunication regarding a ring repair, leading her to seek better service elsewhere.

| **Opening Hours** | **Days** |
|------------------|-----------|
| 10:00 AM - 09:00 PM | Tuesday |
| 10:00 AM - 09:00 PM | Wednesday |
| 10:00 AM - 09:00 PM | Thursday |
| 10:00 AM - 09:00 PM | Friday |
| 10:00 AM - 09:00 PM | Saturday |
| 12:00 PM - 06:00 PM | Sunday |
| 10:00 AM - 08:00 PM | Monday |

Staff members mentioned include Alexis, Miki, and Julie.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.