Located in NorthPark Mall, Helzberg Diamonds in Davenport, IA, offers an exceptional jewelry shopping experience, particularly in the realm of engagement ring creation. Situated at 320 W. Kimberly Rd., Suite 101, this store prides itself on providing high-quality, ethically sourced diamonds and a wide selection of customizable designs tailored to individual tastes and preferences. Customers can enjoy personalized consultations with knowledgeable staff who are dedicated to helping each client find the perfect ring for their special occasion. The store also features a unique diamond room experience, showcasing diamonds while educating customers about their distinct qualities.

The feedback from online reviews presents a balanced perspective. Overall, the store has received a cumulative total of 87 reviews, reflecting a positive reception from many customers who appreciate the expertise and assistance provided by the staff. On the flip side, there are occasional mentions of inconsistent customer service experiences, particularly regarding ring resizing and the timely execution of services.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Opening hours for Helzberg Diamonds are as follows:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM

Staff members mentioned in reviews include Crystal and Cathy, noted for their helpfulness and professionalism.

Best Review:
Angela highlighted the exceptional service and inviting atmosphere of Helzberg Diamonds, emphasizing the quality of their offerings and the attentiveness of the staff.

Worst Review:
Neto161 expressed disappointment regarding an engagement ring that was resized incorrectly, leading to frustrations with customer service during follow-up visits.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.