Helzberg Diamonds, located at 643 E Boughton Rd, Suite 105, Bolingbrook, IL 60440, offers a range of jewelry services specializing in engagement ring creation. The store is known for its selection of ethically sourced diamonds and a variety of styles to cater to different tastes and budgets. The knowledgeable staff, including the praised sales associate Laura, are often highlighted for their customer-oriented service when helping clients find the perfect engagement ring. Customer reviews indicate a welcoming atmosphere, with many appreciating the thoroughness and expertise of the employees.

However, some reviews reflect dissatisfaction with the communication regarding repairs and services, with a few customers expressing frustration over service delays and misunderstandings about product availability.

Overall, the store has garnered mixed sentiment, with about 70% of reviewers providing positive feedback, 20% neutral, and 10% negative sentiments based on the variety of experiences shared.

Opening Hours:
- Monday to Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff Mentioned: Laura

Best Review: A customer praised Laura for her exceptional service, highlighting her informative approach while helping them find wedding bands, which contributed to a memorable shopping experience.

Worst Review: Another customer noted a frustrating experience when their wedding ring was forgotten during an appraisal appointment, leading to a disappointing interaction with the staff regarding the handling of their concerns.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.