Herbert's Jewelers, located at 7539 39th Ave, Kenosha, WI 53142, is a family-run jewelry store serving Kenosha County since 1938. Known for its excellent engagement ring creation service, the store offers a wide selection of fine jewelry, including custom-designed pieces. Customers appreciate the knowledgeable staff, with many mentioning the assistance provided by Matt and Lisa throughout the ring design process. The store also offers various jewelry services such as repairs and appraisals.

Operating hours are as follows:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

The reviews highlight a warm atmosphere, with numerous customers praising the prompt turnaround times, great customer service, and fair pricing. However, there are mentions of inconsistent communication and timeframes for repairs.

Best Review: Jolene noted the exceptional customer service, stating that the staff has prompt turnaround times and a good selection of jewelry at fair prices.

Worst Review: Jennifer faced issues with her order from the store's Square Site and described a lack of clarity regarding their connection to the site and the difficulty in obtaining a refund.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned: Matt, Lisa