Herfort Diamond Ring Factory is a highly regarded jeweler located at 2200 Avenue H, Rosenberg, TX 77471, with a contact number of 281-342-2542. This family-run establishment specializes in custom engagement ring creation and offers an impressive array of services, including jewelry repairs and appraisals. The team’s dedication to craftsmanship and customer satisfaction is evident, drawing praise from numerous clients in Fort Bend County.
Customers frequently highlight the exceptional service provided by the staff, specifically mentioning Mark and Harrison for their professionalism, kindness, and willingness to accommodate custom requests. Many reviews note the store’s intimate and welcoming atmosphere, which fosters strong relationships with clients. The jeweler enjoys a solid reputation, with a 4.9 rating based on 44 Google reviews and a 5-star rating on Yelp from 5 reviews.
It's important to note that a few negative comments were recorded, primarily concerning longer wait times for custom orders. Nevertheless, they are eclipsed by the overwhelmingly positive feedback.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Opening Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Mark
- Harrison
Best Review: A customer praised the exceptional level of service and craftsmanship they received while creating a custom engagement ring, emphasizing the high quality and attention to detail in the final product.
Worst Review: One customer expressed disappointment regarding the lengthy wait time for their custom order, feeling it was longer than expected.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 49
Store Phone Number: 2813422542