Kay Jewelers Brazos Town Center Rosenberg TX

KAY Jewelers located at 24102 Commercial Dr., Ste. 602, Rosenberg, TX 77471-0037, is a prominent destination in Fort Bend County specializing in engagement ring creation and personalized jewelry services. With a commitment to customer satisfaction, KAY Jewelers offers a variety of services, including jewelry maintenance, repair, custom designs, diamond upgrades, and appraisals.

The staff, including experienced consultants such as Arris, provide knowledgeable assistance, ensuring that customers find the perfect engagement ring to match their needs. The store has garnered a total of 76 reviews, reflecting a mix of experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 63%
- Neutral: 21%
- Negative: 16%

While many customers praise the friendly service and expert guidance in choosing their jewelry, there are instances of dissatisfaction, particularly regarding customer service responsiveness.

Best Review: Hassan emphasized the exceptional service he received at KAY Jewelers, particularly praising Nidhi for her kind and attentive support during his shopping experience.

Worst Review: Jon expressed frustration with the warranty service, indicating that he faced obstacles in getting repairs done, which left him disappointed with the overall experience.

Opening Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Staff Members:
- Arris
- Nidhi

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.