Hobbs Jewelers, located at 571 US-72, Athens, AL 35611, is a family-owned jewelry store serving Limestone County since 1984. Specializing in engagement ring creation, they offer a wide selection of high-quality jewelry, custom designs, and repair services. The talented staff, including owner Steve Hobbs, is known for their exceptional customer service, ensuring a welcoming atmosphere for all clients.
With a strong reputation in the community, Hobbs Jewelers has been praised for their extensive bridal selections and ability to meet individual needs through custom creations. Notably, customers appreciate the personal touch in service, with many highlighting the friendly and attentive nature of the staff, which creates a family-like relationship with clients.
However, there are mixed sentiments regarding their sales approach, with some customers mentioning aggressive sales tactics that can detract from the shopping experience. Nonetheless, positive feedback frequently highlights the store's commitment to customer satisfaction and their expertise in jewelry services.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlight Reviews:
Best Review: Sarah commended Hobbs Jewelers for their wide selection of jewelry and exceptional customer service. She noted that even without purchasing jewelry, customers are given complimentary cleaning services, showcasing the store's commitment to customer care.
Worst Review: A review by a customer pointed out an instance of feeling overwhelmed by the staff's eagerness to sell, mentioning that the service felt too aggressive at times.
**Opening Hours:**
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 7:00 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 4:00 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 198
Store Phone Number: 2562334653