Hogan's Jewelers, located at 311 West Main Street, Gaylord, MI 49735, offers a remarkable selection for engagement ring creation and other fine jewelry services. With over 60 years of presence in Otsego County, Hogan's prides itself on exceptional customer service delivered by a knowledgeable team, including owner Eryn Collins and master goldsmith Brian Aimesbury. The jewelers on site can assist with custom designs and jewelry repairs, ensuring each piece is crafted to the highest quality standards.

The overall sentiment from online customer reviews is overwhelmingly positive, with approximately 90% positive, 7% neutral, and 3% negative feedback. Customers frequently commend the exceptional service, beautiful selection, and the expertise displayed by the staff.

Business Hours:
- Monday - Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

Staff Members:
- Eryn Collins: Owner / GIA Graduate Jeweler Gemologist
- Brian Aimesbury: Master Goldsmith / Bench Jeweler
- Kristol Jones: Repair Manager / Custom Design Specialist
- Alicia Hall: Repair Specialist / Custom Design Specialist

Best Review: A customer, Mary, expressed joy about repurposing her jewelry, highlighting Hogan's ability to create pieces that fit her modern lifestyle while maintaining sentimental value.

Worst Review: Daniel noted dissatisfaction due to a significant scratch on his watch after a repair, expressing hesitation about returning to the store in the future.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.