Honolulu Jewelers, located at 2250 Honolulu Ave, Montrose, CA 91020, is a prominent establishment in the jewelry industry renowned for its exceptional engagement ring creation services. The jeweler, led by John, is noted for his ability to create unique and personalized pieces that cater to individual preferences. The store offers a variety of jewelry design services, including custom engagement ring settings and repairs.
The customer reviews, totaling 37, reflect a mixture of sentiments. Many customers appreciate the warm and helpful service provided by John, often emphasizing his willingness to accommodate specific requests and his fair pricing. Positive reviews frequently highlight the quality craftsmanship, quick turn-around times, and unique selections available at the store. On the other hand, some negative feedback points to issues with customer service, particularly regarding pricing transparency and miscommunication regarding repairs.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%
**Hours of Operation:**
| Day | Hours |
|------------|---------------|
| Monday | 10 AM – 6 PM |
| Tuesday | 10 AM – 6 PM |
| Wednesday | 10 AM – 6 PM |
| Thursday | 10 AM – 6 PM |
| Friday | 10 AM – 6 PM |
| Saturday | 10 AM – 6 PM |
| Sunday | Closed |
**Staff Members:**
- John
Best Review:
Charles noted that John is a highly trusted family jeweler who consistently provides a wide range of options tailored to various price ranges, showcasing the jeweler's commitment to customer satisfaction.
Worst Review:
Catherine expressed dissatisfaction with the repair services, stating that the company returned her earrings in a worse condition than when they were dropped off, which led to her frustration with the service quality.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 37
Store Phone Number: 8182481662