Hoppe Jewelers, located at 3643 National Rd E, Richmond, IN 47374, is a family-owned jewelry store that has been a part of the community since 1951. Renowned for their exceptional engagement ring creation services, they offer personalized attention to help customers find or design the perfect piece for their special occasions. The knowledgeable staff, including owners Scott, Lyn, and Arron Hoppe, strive to provide a welcoming environment where customers feel valued without any pressure to make a purchase. They offer various services such as custom jewelry design, repair, engraving, and cleaning.
According to the 1,073 reviews analyzed, the store generally receives positive feedback for its friendly and attentive service. Customers appreciate the variety of options available for engagement rings and mention the expertise of the staff in guiding them through the selection process.
Overall Sentiment from Online Customer Reviews:
- Positive: 87%
- Neutral: 10%
- Negative: 3%
Highlight Reviews:
Best Review: David praised the exceptional service he received while upgrading his wife's wedding set, emphasizing the lack of pressure and the attentive staff.
Worst Review: Annette expressed frustration regarding lost paperwork related to her previous purchases, highlighting a lack of communication when attempting to retrieve her appraisal.
Operating Hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed
Staff members mentioned in reviews include Scott, Lyn, and Arron Hoppe.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 1073
Store Phone Number: 7659352488