Howard's Jewelry, located at 303 W 3rd Street, Grand Island, NE, is a family-owned jewelry store known for its exceptional engagement ring creation and customer service. It has a commendable rating of 4.8 from a total of 46 reviews across various platforms. The business is operated by Craig and Rita Hand and has been serving Grand Island and surrounding areas since its founding in 1947.
The store specializes in custom engagement rings, offering free estimates for unique designs and repairs. Customers frequently praise the staff for their professionalism and kindness, noting the quick turnaround for ring resizing and other repair services. Reviews highlight the family-oriented atmosphere and the commitment to quality, as the owners maintain high standards for every piece. Howard’s Jewelry is also recognized for having a vast selection of fine jewelry, catering to various budgets.
However, some customers have raised concerns suggesting confusion during service transactions, indicating that communication could be improved in some instances.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review: Rhonda appreciated the exceptional work and customer care, emphasizing the variety available to fit any budget.
Worst Review: Lupe expressed dissatisfaction after receiving a scratched crystal on their watch after resizing, indicating a need for improved quality control.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday: 9:30 AM – 5:00 PM
- Tuesday: 9:30 AM – 5:00 PM
- Wednesday: 9:30 AM – 5:00 PM
- Thursday: 9:30 AM – 5:00 PM
- Friday: 9:30 AM – 5:00 PM
- Saturday: 9:30 AM – 4:00 PM
- Sunday: Closed
Staff Members Mentioned: Craig and Rita Hand.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 46
Store Phone Number: 3083811225