Kay Jewelers, located in Conestoga Mall at 3404 W 13th St, Grand Island, NE 68803, is a reputable jewelry store known for its engagement ring creation and comprehensive jewelry services. The store is accessible via phone at (308) 384-4945. It operates with the following hours:

| Day | Hours |
|----------|----------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday| 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

The store specializes in engagement rings, offering a range of options to suit various styles and budgets. Customers have highlighted the helpfulness and friendliness of the staff, indicating that they provide knowledgeable assistance in selecting the perfect ring. However, there have been some mentions of limited inventory and certain staff having less favorable interactions with customers.

Overall sentiment from online customer reviews:
Positive: 65%
Neutral: 25%
Negative: 10%

The reviews showcase a generally positive atmosphere, particularly around the helpfulness of staff, though occasional negative experiences have been noted.

Best Review: Levi Landrigan praised the store for its exceptional service in finding the ideal engagement ring, noting the knowledgeable staff and good deals available at the Grand Island location.

Worst Review: Allie Payne expressed dissatisfaction with the limited selection and referred to a negative interaction with a staff member, suggesting that the pricing did not reflect the quality.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.