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Howard's Diamond Center is a locally owned jeweler located at 355 Wharton Circle #105, Triadelphia, WV 26059, specializing in custom engagement ring creation and personal customer service. Known for its wide selection of engagement rings, loose diamonds, and unique jewelry pieces, the store has built a reputation for quality and engagement with clients. The staff, including owner Seth Posin and his father Howard Posin, are noted for their friendly demeanor and commitment to providing personalized experiences, ensuring each customer feels valued during their visit.
The center has garnered a total of 57 reviews across online platforms, showcasing a mix of positive and negative sentiments. Positive feedback highlights the exceptional customer service, friendly staff, and the store's ability to create custom jewelry that reflects personal styles. Clients appreciate the knowledgeable team, particularly the assistance provided during the engagement ring selection process.
Conversely, there are some negative reviews regarding pricing for services and repairs, with a few customers expressing dissatisfaction over perceived high costs for resizing and adjustments.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Opening Hours:**
- Monday: 10:00 AM - 5:45 PM
- Tuesday: 10:00 AM - 5:45 PM
- Wednesday: 10:00 AM - 5:45 PM
- Thursday: 10:00 AM - 5:45 PM
- Friday: 10:00 AM - 8:45 PM
- Saturday: 10:00 AM - 8:45 PM
- Sunday: Closed
**Staff Members Mentioned:**
- Seth Posin
- Howard Posin
Best Review:
Elisabeth praised Howard's Diamond Center for its excellent personalized service and quality, noting it as the go-to place for trustworthy advice and helpful guidance in choosing engagement rings.
Worst Review:
Ed expressed frustration with the service he received, describing the staff as rude when approached in the parking lot, which left a negative impression and led him to advise others to avoid the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 57
Store Phone Number: 3045471212
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