Howard's Jewelry Center, Parma Heights, OH

Howard's Jewelry Center, located at 6333 Pearl Rd, Parma Heights, OH 44130, is renowned for its exceptional engagement ring creation services. With a focus on personalized customer care, the store features a knowledgeable staff, including notable employees like Nicole, who have earned glowing reviews for their patience and informative assistance. Customers appreciate the welcoming atmosphere and the breadth of services offered, which encompass buying, selling, trading, and borrowing, making it more than just a jewelry store.

Operating hours are as follows:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Overall sentiment from online customer reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

Across 837 reviews, many customers express satisfaction with the friendly and professional service. Reviews frequently highlight the quality of products and the importance placed on customer needs, particularly for significant purchases like engagement rings. However, some negative experiences are noted regarding issues like customer service inconsistencies and challenges in product repairs.

Best Review:
Mary Jane commended the staff for being exceptionally patient and accommodating while she explored various jewelry options. She left highly satisfied after purchasing several pieces at great prices.

Worst Review:
Kimberly shared her disappointment, noting an incident involving incorrect diamond placement in her ring, which detracted from her overall experience despite the eventual resolution.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.