Todd's Jewelers, located at 6363 York Rd, Suite 100, Parma Heights, OH 44130, is celebrated for its exceptional engagement ring creation and customer service. Known for being a family-owned business for over 100 years, Todd's offers a diverse selection of engagement rings, including custom designs and certified diamonds, making them a top choice for couples seeking unique pieces. Their skilled staff, led by Todd, is praised for their personalized approach, ensuring that clients feel at home and valued throughout the purchasing process.
With a significant number of customer reviews (158) compiled, the overall sentiment towards Todd's Jewelers is overwhelmingly positive. Clients highlight the friendly service, professionalism, and the quality of craftsmanship. Positive reviews emphasize exceptional customer care and the ability to create stunning, custom engagement rings that reflect personal stories. However, a few negative reviews mention longer-than-expected wait times for repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review:
A customer praised Todd for the incredible level of personalization he provides in creating engagement rings, saying his expertise resulted in a breathtaking piece that fit the couple's vision perfectly.
Worst Review:
Another reviewer expressed frustration over a delay in receiving a repair but acknowledged the quality of the work done once it was completed.
**Opening Hours:**
Tuesday, Wednesday, Friday: 11 AM - 7 PM
Saturday: 11 AM - 5 PM
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 158