Howie's Jewelers, located at 944 Hoosick Rd, Troy, NY 12180, operates in Rensselaer County and has been a trusted source for quality custom jewelry and engagement ring creation since 1955. The business is family-owned and operated by Howard Toftegaard Jr. and his team, including Raechel Guerin, who provides a no-pressure atmosphere tailored to each client's needs. Their expert services include custom jewelry design, jewelry and watch repair, and engraving.
With a craftsmanship level that distinguishes them in the local market, Howie's utilizes advanced interactive 3D CAD/CAM design technology to bring customers' unique engagement ring concepts to life. The team has earned a solid reputation for their knowledgeable and friendly service, evidenced by numerous positive reviews praising both their professionalism and commitment.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlight Reviews:
Best Review: Barbara commended Howie's for their efficient repair service, praising the captivating selection of jewelry that she found while waiting.
Worst Review: Andrew criticized the owner, Howie, for condescending customer service, expressing disappointment in how he was treated when bringing in his watch for service.
**Operating Hours:**
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 1 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 76
Store Phone Number: 5182377729