Romanation Jewelers, located at 48 Third St, Troy, NY 12180, has been serving the jewelry needs of customers since 1952. This independently-owned, full-service jewelry store specializes in creating beautiful engagement rings alongside a wide assortment of antique and modern jewelry. Offering custom jewelry design, the skilled team at Romanation provides both jewelry appraisal and repair services to cater to a variety of customer needs. The jeweler takes pride in personal service, fostering a warm atmosphere where customers can receive undivided attention during their shopping experience.

The store is noted for its extensive selection, which includes wedding bands, gemstones, and unique collections. While most reviews highlight the positive aspects of the store’s service and quality, a few customers have expressed concerns regarding interactions with the staff, particularly mentioning a few instances of rudeness.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Customer feedback reveals a generally favorable atmosphere for engagement ring creation, emphasizing the friendly and helpful nature of many staff members. However, some negative experiences were noted, indicating that customer service can vary.

Best Review: A customer mentioned the exceptional service provided when selecting a diamond pendant, praising the staff for their personalized approach and affordable pricing, which made the shopping experience exceptionally satisfying.

Worst Review: Another reviewer criticized the owner for being rude and dismissive, indicating a significant lapse in customer service during their visit, which left them feeling undervalued as a customer.

Opening Hours:
- Monday: Closed
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 3:00 PM
- Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.