Idaho Opal & Gem, located at 1975 S 5th Ave, Pocatello, ID, is a captivating jewelry store that focuses on creating stunning engagement rings and fine gemstone jewelry. A beloved establishment in Bannock County, this store has deep roots in the community, tracing its origins back to 1973 when Frank Farnsworth began mining Idaho opal. Over the years, the store has evolved, offering a diverse selection of exquisite gems, including Australian opals, sapphires, and more.

The team at Idaho Opal & Gem is known for their personalized approach to designing engagement rings. They genuinely listen to customers' visions and expertly guide them through the entire creation process. Many patrons appreciate the friendly and welcoming environment, which makes the experience of selecting the perfect ring feel special and significant. While most reviews are glowing, some customers have noted occasional delays in service.

Customer Sentiment: Approximately 80% of customers express high levels of satisfaction, while around 10% have shared neutral feelings, and another 10% have experienced issues.

Opening Hours:

Monday to Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Best Review: Emily praised the attentive staff and said that they made her feel like family while helping her create a beautiful engagement ring that perfectly matched her dreams.

Worst Review: Tom mentioned that he faced some difficulties with the resizing process and felt his concerns were not taken seriously by the staff.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.