Impress Jewelry Creations, located at 1233 E. University Dr, Granger, IN 46530, is a top-tier jewelry store specializing in the creation of exquisite engagement rings. Known for their exceptional customer service, the team, led by owner Bill Martin, consists of skilled goldsmiths and jewelers who are dedicated to bringing customers' visions to life. The store offers a wide selection of engagement rings, custom designs, and repair services, making it a one-stop destination for all jewelry needs.
Impress Jewelry Creations has garnered a commendable reputation, with a total of 369 reviews summarizing the overall customer experience.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
The reviews reflect a warm and welcoming atmosphere, with many customers praising the friendly and knowledgeable staff. While most experiences are overwhelmingly positive, a few customers expressed dissatisfaction, mainly regarding repair timelines.
Best Review:
Kevin highlighted the outstanding service and attention to detail, commending the store for customizing a blue diamond engagement ring to his specifications.
Worst Review:
Bill noted a negative experience where he felt questioned about the authenticity of his Tudor watch by staff, which he found rude, despite the staff's genuine intention to assist.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours:**
| Day | Hours |
|------------|---------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Staff members include Bill Martin and other skilled professionals within the team.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 369