Van Horne Jewelers, located at 7145 Heritage Square Dr., Granger, IN 46530, is a reputable jeweler in St. Joseph County, providing exceptional services particularly in engagement ring creation. With a history of serving clients in Michiana since 1926, the store is well-equipped to handle a variety of custom jewelry needs. The knowledgeable staff, including skilled designers and goldsmiths, ensures that each piece is crafted with attention to detail.

The jeweler specializes in creating personalized engagement rings, offering services from custom design to repair, jewelry appraisals, and watch repairs. Customers praise the store's extensive selection of gemstones and their ability to guide clients through the design process, resulting in unique, one-of-a-kind pieces.

Feedback from online reviews showcases a mix of positive experiences and some challenges. Many customers have highlighted excellent customer service and the quality of craftsmanship, while a few express concerns regarding customer engagement and pricing for quick repairs.

**Overall Sentiment from Online Customer Reviews:**
Positive: 70%
Neutral: 10%
Negative: 20%

Highlighting the sentiment, positive reviews reflect satisfaction with the custodial process and the finalising of magnificent bespoke rings, while the negative feedback often revolves around perceived customer service issues.

Best Review: A customer appreciated the patience and expertise of the staff throughout the process of designing a custom engagement ring, ultimately leading to a beautiful final product they were extremely happy with.

Worst Review: Another reviewer felt they were dismissed upon entering, noting that they were ignored during their visit and did not receive the assistance they hoped for, ultimately choosing to take their business elsewhere.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Store Hours:**
Monday - Friday: 10 AM - 6 PM
Saturday: 10 AM - 4 PM
Sunday: Closed

**Staff Members:**
- Madison Knight Jr.
- Doreen
- Kelly