Stephen Isley Jewelry, located at 241 Central Ave, Whitefish, MT 59937, is a dedicated jeweler specializing in custom engagement ring design and creation. With a strong emphasis on Montana Yogo Sapphires, this local business prides itself on providing personalized jewelry services. The store showcases a blend of contemporary art and exquisite jewelry pieces crafted by owner Stephen Isley, who is renowned for his creativity and craftsmanship.
Operating hours are as follows:
| Day | Hours |
|------------|------------------|
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |
Stephen Isley Jewelry has 17 reviews that paint a varied picture of customer satisfaction.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from reviews indicates a positive experience, with 85% of customers expressing satisfaction, 10% remaining neutral, and 5% providing negative feedback.
Positive reviews often highlight the exceptional customer service and the excellent quality of custom designs. Customers appreciate the warm atmosphere and the expertise shown by staff, especially Stephen, in assisting with engagement ring creations. However, some negative feedback has been noted, primarily revolving around longer than expected response times during the consultation process.
Best Review:
A customer named Kristen Wells Griffith expressed her fondness for the store, remarking on the beautiful designs and the friendly service from Stephen and his wife, especially during their retirement sale.
Worst Review:
Jason Heisey mentioned frustrations with the slow communication and perceived lack of custom design options that were presented to him after his initial consultation.
*For this overview, customer feedback were viewed on Yelp, Google, and Facebook.