Itani Jewelers, located at 249 Main St #A, Paterson, NJ 07505, is known for its engagement ring creation and high-quality jewelry. The store operates in Passaic County and is recognized for offering a variety of services, including custom designs and repairs, particularly in 14kt and 18kt gold items, as well as diamonds and other fine jewelry. Customers appreciate the skillful craftsmanship and personalized service provided by the staff, which contributes to a welcoming shopping experience.
The store is open seven days a week, allowing ample opportunity for customers to visit. The phone number for inquiries is (973) 881-7433.
Operating Hours:
- Monday: 10 am – 6:30 pm
- Tuesday: 10 am – 6:30 pm
- Wednesday: 10 am – 6:30 pm
- Thursday: 10 am – 6:30 pm
- Friday: 10 am – 6:30 pm
- Saturday: 10 am – 6:30 pm
- Sunday: 10 am – 6:30 pm
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 70%
Neutral sentiment: 20%
Negative sentiment: 10%
The majority of reviews highlight the excellent pricing and quality of the jewelry, with several customers praising the extensive selection and helpful service. However, there are isolated complaints about specific experiences related to item quality, indicating that potential buyers should be aware of varying customer experiences.
Best Review:
A customer named Keith noted the exceptional prices and helpfulness of the staff, stating that he found a beautiful gold chain at Itani Jewelers and appreciated the customer service, leading him to make additional purchases.
Worst Review:
Ricardo expressed dissatisfaction with a gold diamond encrusted ring, mentioning that the small diamonds began to fall out shortly after his purchase, resulting in a poor overall impression of the store.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 28
Store Phone Number: 9738817433