Ray's Gold and Diamonds, located at 616 Main Ave, Passaic, NJ 07055, is a reputable jeweler specializing in custom engagement rings and a wide array of jewelry services. The store is known for its knowledgeable and friendly staff, providing customers with a personalized jewelry shopping experience. Operating in Passaic County, the team, including owner Ray, is praised for their expertise in guiding clients through the engagement ring creation process, ensuring that each piece is tailored to individual preferences.

With a cumulative 39 online reviews, the store has garnered attention for its exceptional customer service and quality products. Many customers have highlighted the welcoming atmosphere and the store's commitment to creating beautiful, high-quality engagement rings. However, there are some concerns regarding delays in order fulfillment and customer service experiences, as indicated by a few negative reviews.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Brenda noted that the jeweler has been a trusted source for her jewelry needs for over 20 years, praising Ray's honesty and the quality of his diamonds.
Worst Review: Carlos expressed frustration over delays in receiving a pair of earrings, emphasizing a lack of communication and dissatisfaction with the service.

Hours of operation:
- Monday: 10:00 AM - 6:30 PM
- Tuesday: 10:00 AM - 6:30 PM
- Wednesday: 10:00 AM - 6:30 PM
- Thursday: 10:00 AM - 6:30 PM
- Friday: 10:00 AM - 6:30 PM
- Saturday: 10:00 AM - 6:30 PM
- Sunday: 11:00 AM - 7:00 PM

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.