J. P. Jewelry, located at 23 W Fifth St, Crossville, TN 38555, provides exceptional services for those seeking to create beautiful engagement rings. Renowned for its craftsmanship, the shop is helmed by knowledgeable staff who specialize in custom creations and repairs. Many customers have recognized the owner, Jerry, for his friendly and helpful approach, making the experience comfortable and enjoyable for all.
Operating within Cumberland County, J. P. Jewelry offers a wide range of services including jewelry repairs, engagement ring resizing, and consultations for custom designs. With a reputation built on personalized service, the store has become a popular choice among locals for its value and quality.
J. P. Jewelry currently enjoys an overall positive sentiment based on 59 reviews. The feedback suggests a Positive sentiment at 70%, Neutral at 20%, and Negative at 10%.
Positive reviews highlight exceptional customer service and quality work, with many customers praising the reasonable prices and professional demeanor of the staff.
Negative reviews, however, mention occasional issues with service, including a report of a rude interaction during a repair.
Best Review: Leo Boyd appreciates the hometown atmosphere and emphasizes the outstanding service and price he consistently receives from J. P. Jewelry.
Worst Review: Patti Phillips expressed her disappointment regarding a poor experience she had while getting a ring resized, mentioning a lack of professionalism during the interaction.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff members mentioned in reviews include Jerry.
Positivity Score: 80%
Total Customer Feedback Reviewed: 59
Store Phone Number: 9317077929