Truly Yours Custom Design Jewelry, located at 1784 N Main St Ste 101, Crossville, TN 38555, offers a wide range of jewelry services with a focus on custom engagement ring creation. Known for their large inventory of bridal, gemstone, diamond fashion, pearls, and estate jewelry, they also provide on-site jewelry repairs and custom design services. The skilled staff, led by store manager Kelly Poole, aims to delivered exceptional customer service and craftsmanship.

Reviews from various platforms, totaling 99, paint a diverse picture of customer experiences at this jewelry store. Although many customers appreciate the friendly service, knowledgeable staff, and reasonable pricing, there are notable negative sentiments regarding rudeness and unprofessionalism from employees.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 20%
Negative: 25%

**Opening Hours:**
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 5:30 PM
- Sunday: Closed

**Staff:**
Kelly Poole

Best Review:
Amanda praised the excellent customer service and the quality pieces available at great prices, highlighting the store's commitment to satisfying customer needs.

Worst Review:
Donna expressed disappointment about the rude treatment she received while seeking assistance with her jewelry, feeling unwelcome during her visit.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.