J.R. Brushert Jewelers, located at 430 N 3rd Street, Wausau, WI 54403, operates in Marathon County and specializes in engagement ring creation and custom jewelry services. With a commitment to quality and customer satisfaction, the store offers a variety of jewelry options, including engagement rings, wedding bands, and repair services. Customer interactions point to a knowledgeable and friendly staff dedicated to helping clients find or create the perfect piece, led by the experienced Brushert family, who have served the Wausau community for many years.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 70%
Neutral sentiment: 20%
Negative sentiment: 10%
The reviews reflect a generally positive atmosphere, with many customers praising the exceptional service and quality craftsmanship. However, some negative feedback highlights issues with communication and turnaround times for repairs.
Best Review: Cassidy Ross noted the fantastic service and knowledgeable staff at J.R. Brushert Jewelers, expressing high praise for the pleasant overall experience.
Worst Review: Helen Lawrence shared concerns over delays and communication issues regarding a ring repair, resulting in a decision not to return to the store.
Operating Hours:
- Monday: 10 AM - 4 PM
- Tuesday: 10 AM - 4 PM
- Wednesday: 10 AM - 4 PM
- Thursday: 10 AM - 4 PM
- Friday: 10 AM - 4 PM
- Saturday: Closed
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 16
Store Phone Number: 7158423145