Kay Jewelers, located at 226445 Rib Mountain Dr, Wausau, WI 54401, operates in Marathon County. This jewelry store specializes in engagement rings, offering a variety of services including custom design, maintenance, and repair. The knowledgeable staff is dedicated to providing excellent customer service, assisting clients in finding the perfect engagement ring or jewelry piece to celebrate special moments.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |

Overall customer sentiment from online reviews reveals a mixed atmosphere. Out of a total of 97 reviews, approximately 64% carry positive sentiments, 20% are neutral, and 16% lean negative.

Overall Sentiment from Online Customer Reviews:
- Positive: 64%
- Neutral: 20%
- Negative: 16%

Highlight reviews indicate varied experiences with the store's service.

Best Review:
Joseph praised the staff's professionalism and knowledge during his search for an engagement ring, emphasizing the exceptional service he received throughout the process.

Worst Review:
Jennifer expressed disappointment with the customer service, detailing an experience where she felt ignored during her visit, which left her frustrated.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.