Jackson Diamond Jewelers, located at 205 W Randolph Ave, Enid, OK 73701, is a well-regarded third-generation family-owned jewelry store known for its commitment to customer service, especially in the creation of engagement rings. The store operates in Garfield County and has garnered a strong reputation, with a total of 268 reviews collected from various platforms.
Positive feedback highlights the exceptional customer service provided by the staff, notably Ryan Jackson, who is praised for his knowledge and assistance in selecting and designing engagement rings. Customers have expressed appreciation for the store's personalized approach, especially in custom designs, stating that the process is not intimidating at all, making it a favored destination for couples looking for engagement rings.
While the overwhelming majority of reviews convey a positive sentiment, there are occasional mentions of minor concerns regarding wait times or specific service expectations. However, these issues appear to be exceptions rather than the norm.
Detailed operating hours demonstrate the store's accessibility to customers:
| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 5%
Negative: 0%
Best Review: Ethan commended the unmatched customer service, noting Ryan's willingness to address concerns and help even when the store was technically closed.
Worst Review: At this time, no negative reviews have been found.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.