Zales Jewelers is a highly regarded jewelry store located in Enid, Oklahoma, offering a variety of services, with a notable emphasis on creating custom engagement rings. The store is situated at 4402 W Owen K Garriott Rd, Enid, OK 73703-4811, and can be reached at (580) 242-5600.
The establishment operates various hours throughout the week:
| Day | Hours |
|-----------|-------------------|
| Thursday | 11:00 AM - 7:00 PM|
| Friday | 10:00 AM - 8:00 PM|
| Saturday | 10:00 AM - 8:00 PM|
| Sunday | 12:00 PM - 6:00 PM|
| Monday | 11:00 AM - 7:00 PM|
| Tuesday | 11:00 AM - 7:00 PM|
| Wednesday | 11:00 AM - 7:00 PM|
Zales Jewelers provides an extensive selection of jewelry, including custom engagement rings, wedding bands, bracelets, and necklaces. The store also offers repair services, in-store ordering, cleaning, and jewelry inspection. The staff is known to be friendly and knowledgeable, with several reviewers mentioning individual associates who provided exceptional service, notably Bobbie and Tina.
Overall, customer reviews collected from various platforms highlight both positive and negative experiences with the store.
Overall Sentiment from Online Customer Reviews:
The sentiment from online reviews appears to be mostly positive. Approximately 80% of reviewers expressed satisfaction with their experiences, 15% remained neutral, and about 5% shared negative comments.
Best Review:
A customer praised Zales for its outstanding customer service, specifically highlighting how Bobbie and Tina were incredibly helpful and friendly when assisting them in selecting the perfect engagement ring.
Worst Review:
A reviewer reported dissatisfaction due to a pair of earrings purchased that broke shortly after use, leading them to seek higher quality items elsewhere.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 188