Jackson Jewelers, located at 253 Ridge Way in Flowood, MS, is a cherished destination for those seeking to create their dream engagement ring. This family-owned establishment, nestled in Rankin County, has garnered a loyal customer base through its commitment to quality and personalized service.
The team at Jackson Jewelers is known for their exceptional craftsmanship and friendly approach. Customers appreciate the expertise of the staff, who are dedicated to guiding them through the ring design process with genuine attention to detail. With a full-service jewelry repair department and a diverse selection of loose diamonds and engagement rings, this store offers a little something for everyone.
However, while many reviews reflect a positive experience, a small percentage of customers have pointed out occasional issues with communication and service consistency, which can be a concern for some.
Customer Sentiment: Approximately 80% of customers report high satisfaction, while 10% express neutral feelings and another 10% share concerns.
Opening Hours:
- Monday to Friday: 9:30 AM – 6:00 PM
- Saturday: 9:30 AM – 5:00 PM
- Sunday: Closed
Best Review: Sarah praised the expert advice and quick turnaround for a simple repair, feeling as though she was treated like a valued customer regardless of her purchase size.
Worst Review: Sylvia expressed disappointment in her experience, noting that staff were unwelcoming and unhelpful when she arrived before opening hours.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 42
Store Phone Number: 6019921700