M.E. Jackson Jewelers, Mount Vernon, IL

M.E. Jackson Jewelers, located at 3002 Broadway St, Mount Vernon, IL 62864, is a jeweler that specializes in engagement ring creation and offers a range of jewelry services. The store prides itself on its beautiful and organized selection, with a knowledgeable staff dedicated to providing personalized service. Owner Barry Jackson is known for his involvement and friendly approach, contributing to the store's positive reputation in the community.

Customer feedback indicates a mixed sentiment. From a total of 25 reviews analyzed, 60% of customers expressed positive experiences, while 16% reported neutral sentiments, and 24% conveyed negative feedback.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 16%
- Negative: 24%

Highlight Reviews:
Best Review: A customer praised the staff for their exceptional service, describing the store as beautiful and well-stocked with affordable items beyond just jewelry. The customer felt valued and appreciated the owner’s attentiveness.
Worst Review: One reviewer expressed frustration regarding a jewelry repair, stating that their original piece was replaced without consent, leading to disappointment and anger over the quality of the service provided.

Opening Hours:
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed

Staff:
- Barry Jackson (Owner)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.